Privacy Policy

Who we are

AT the Stage, LLC is an athletic training practice serving performing artists and related communities in Orlando, Florida.

• Legal name: AT the Stage, LLC

• Location: Orlando, Florida, USA

• Contact: Lauren@atthestage.co · 407-900-4103

If you want different contact details listed here, let us know.

​

Scope of this Policy

This Policy covers personal information we process when you:

• Visit our website and other online properties we control

• Contact us via email, phone, social media, or web forms

• Schedule, purchase, or inquire about services

Important: Protected health information (PHI) that we handle in our role as a healthcare provider is governed by HIPAA and related state laws. See “HIPAA and patient information” below.

​

Personal information we collect

• Identifiers: name, email address, phone number, mailing address

• Booking and service information: appointment dates, preferences, notes, details you provide

• Payment-related information: we do not collect payment card details on the Site at this time. If you pay offline or through other channels, those details are handled outside the Site and not stored by us on the Site.

• Website and device data: IP address, device/browser type, pages visited, referring/exit pages, timestamps

• Communications: messages you send us by email, text, forms, or social media

We may combine information collected from you with information from service providers or publicly available sources.

​

How we use information

We use personal information to:

• Provide and improve services, schedule appointments, and communicate with you

• Process payments and send invoices/receipts

• Respond to inquiries and provide customer support

• Analyze site performance and improve user experience

• Send administrative notices and, with your consent where required, marketing updates

• Comply with legal obligations and enforce our terms

• ​

Legal bases for processing (EEA/UK visitors)

If you are in the EEA/UK, we rely on: performance of a contract, legitimate interests, consent, and compliance with legal obligations, as applicable.

​

When we share information

We may share personal information with:

• Service providers and vendors who perform services on our behalf (e.g., hosting, analytics, scheduling, payment processing)

• Professional advisors (e.g., legal, accounting) and insurers

• Authorities or other parties when required by law or to protect rights, safety, and security

• Parties to a business transfer, merger, or reorganization

We do not sell personal information.

​

Cookies and similar technologies

We may use cookies, pixels, and similar tools to operate the site, remember preferences, and measure performance. You can control cookies through your browser settings. Some features may not function properly without certain cookies.

​

Analytics and third-party tools

We may use analytics services to understand how our site is used and to improve it. These providers may set cookies or collect information as described above. Refer to their policies for details.

​

Marketing communications

You can opt out of marketing emails by using the unsubscribe link in the message. We will still send transactional or service-related notices as needed.

​

Data retention

We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and legal requirements.

​

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.

​

Children’s privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate consent.

​

Your privacy rights

Depending on your location, you may have rights to access, correct, update, delete, or restrict the use of your personal information, and to withdraw consent where applicable. To exercise your rights, contact us using the information above.

California (CPRA) and other U.S. state laws may provide additional rights, including the right to know, delete, correct, and limit use of sensitive personal information. We do not sell personal information or share it for cross-context behavioral advertising.

EEA/UK: You may have rights under GDPR, including data portability and the right to object to processing based on legitimate interests. You may also lodge a complaint with a supervisory authority.

​

HIPAA and patient information

When we receive or create protected health information (PHI) in connection with clinical services, we handle that PHI in accordance with HIPAA and applicable state privacy laws. For details about our HIPAA practices, please review our Notice of Privacy Practices. This will be provided to you upon becoming a patient or client. To receive a copy, contact AT the Stage, LLC using the contact information provided above.

​​

International transfers

If you access our site from outside the United States, your information may be processed in the United States or other countries that may have data protection laws different from those in your jurisdiction. We take steps to protect your information in accordance with this Policy.

​

Do Not Track

Our site does not currently respond to Do Not Track signals. You can manage cookies and tracking preferences through your browser settings.

​

Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective date” below.

​

Contact us

If you have questions or requests about this Policy or our privacy practices, contact us at the email or phone number listed above.

​

Effective date

October 31, 2025